At Etechcart, we understand that circumstances may change, and you might need to cancel your order. Our cancellation policy is designed to be straightforward and customer-friendly:

Order Cancellation Policy

• Time Frame: You may cancel your order within 3 minutes of placing it.
• How to Cancel: To initiate a cancellation, please contact our customer support team at support@etechcart.com as soon as possible. Provide your order number and the reason for cancellation to expedite the process.
• Post-Processing or Shipping: If your order has already been processed or shipped, cancellation may not be possible. In such cases, please refer to our Return and Refund Policy for guidance on how to proceed.

Return and Refund Policy

If your order has been processed or shipped, and you wish to return the product, please refer to our Return and Refund Policy:

• Eligibility: Products must be returned within 3 days of delivery, unused, in their original packaging, and accompanied by the original invoice.
• Process: To initiate a return, contact our customer support team at support@etechcart.com. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within 3 days.

For detailed information, please visit our Return and Refund Policy page.

We are committed to providing a seamless shopping experience and are here to assist you with any questions or concerns regarding cancellations, returns, or refunds.